I thought I'd missed the train.
A few months ago I had some unexpected time on my hands, and I did the thing you're not supposed to do at forty-four: I looked up from the work and asked where it was actually taking me.
Fifteen years in knowledge management. Then a bold detour into fintech operations... I built KYC frameworks for a company operating across nine jurisdictions. But when I looked up, something felt wrong. The market was turning...
Then something shifted. I realized the train I thought I'd missed hadn't actually left yet.
The AI rush has almost no operational spine. That's an operations gap. And operations is what I do.